The Westin Resort & Spa, Puerto Vallarta

  • Paseo de la Marina Sur #205, Puerto Vallarta, Jalisco
    Mexico, 48354

Face coverings may be required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.

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Face Coverings at Our Resorts

Resorts in the United States, USVI, and Puerto Rico

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Resorts Outside of the United States, USVI, and Puerto Rico

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Important Alerts

Due to the COVID-19 health emergency, pursuant to a directive issued by the Mexican Federal Civil Aviation Agency and the Mexican Ministry of Communications and Transport, in connection with the Mexico Fly Safe initiative, all persons traveling by air to and from Mexico are required to complete a health questionnaire before they will be permitted to travel. All visitors will be required to show proof of completion of the questionnaire to authorities. Additionally, travelers may be requested to provide information on their health status three days after boarding their flight.

To fill out the questionnaire, please visit https://www.vuelaseguro.com/.

Official Information

Effective January 26, 2021, pursuant to an order of the Director of the U.S. Centers for Disease Control and Prevention, all aircraft passengers arriving in the United States from a foreign country are required to provide a copy of either: (i) a negative COVID-19 test result from a test taken no more than 3 days before their flight departs for the United States, or (ii) certain documentation of having recovered from COVID-19, to their airline before boarding a flight to the United States. For more information on the testing requirement and specific documentation that is required, please refer to the U.S. Centers for Disease Control and Prevention website or contact your airline.

https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-air-travel.html

To assist our Owners and guests with the U.S. Centers for Disease Control and Prevention pre-testing requirement associated with travel to the U.S., we are happy to provide a list of available testing facilities in the local area. Please contact the property directly for this information.  Please note that one of the available testing facilities is located within the resort complex, for your convenience in the event that the use of the testing facility will meet the test and timing requirements necessary for your travel. IMPORTANT: All testing facilities do have an additional cost for testing services, are subject to availability, and are not affiliated with the resort.

Please visit the link(s) below for official information on the mandatory restrictions including facial covering requirements, nightly curfew, etc. that are currently in effect.

In response to the unprecedented situation surrounding the spread of the Novel Coronavirus (COVID-19), we wanted to make you aware that on March 24, 2020, the General Health Council in Mexico declared a national health emergency in response to the COVID-19 pandemic. Mexico remains on phase 3 of the Health Emergency declared.

As part of a decree announced on May 14, 2020, the Ministry of Health established a reopening strategy for Mexico which is based on the number and severity of COVID-19 confirmed cases within each local municipality and consists of resuming activities in a gradual, orderly and cautious manner taking in to account 3 phases. See links for more detailed information:

https://coronavirus.gob.mx/covid-19/
https://mx.usembassy.gov/covid-19-information/
https://coronavirus.gob.mx/

Service Animal Policy

This property welcomes service animals. Pets are not permitted.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

Amenity Status

The current status of resort amenities and services as shown below is subject to change at any time due to governmental requirements and/or changes to operating guidelines. It is anticipated that from Thursday, June 18, 2020 limited amenities including pools, beaches and fitness center are open subject to social distancing rules. Please continue to check this website frequently for updates prior to your upcoming reservation. Please also visit the official tourist information website of Jalisco https://coronavirus.jalisco.gob.mx for more information.

Open with Social Distancing

  • Beach Services

  • Concierge

  • Fitness Center

  • Housekeeping (Daily)

  • On-Site Restaurant

  • Pool Bar/Grille

  • Pool Chairs

  • Pool(s)

  • Poolside Cabanas

  • Sports Courts/Playgrounds

Closed

  • Activities (On-Site)

  • Activity Center

  • Bicycle Rentals

  • Fitness Class

  • Hot Tub(s)/Spa(s)

  • Kid's Club

  • On-Site Convenience Store

  • Spa Services

  • Steam Room/Sauna

  • Valet

Escape to 14 tranquil acres dotted with swaying palm trees and fronted by 410 feet of private Pacific Ocean beach. The Westin Resort & Spa, Puerto Vallarta offers all this splendor just minutes from the international airport and charming downtown. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Reenergize at the WestinWORKOUT® Fitness Studio, tennis courts, or nearby golf courses, or explore upscale shops and dining at the marina district across the road. Bright tropical colors and elegant, modern Mexican decor grace our 280 ocean-view rooms, each with a private balcony, plush Heavenly® Bed, and rejuvenating Heavenly® Bath.