Marriott Vacation Club® at Custom House, Boston

  • 3 McKinley Square, Boston
    Massachusetts, United States, 02109

Important Alerts

Guests should be aware of the following:

Construction Updates

The property will be undergoing an elevator enhancement project from Jan. 5, 2026 through May 15, 2026. During this time, one elevator servicing floors 19 through 26 and one elevator servicing floors 1 through 14 will be closed and elevator wait times may be longer than usual. Access using elevators to amenities located on floors 19 through 26 will be limited, however, these areas will remain accessible via the stairs. Thank you for your understanding as we make this important update.

Cashless Resort

There is no cash available at this resort, and credit cards are the only acceptable form of payment.

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.

General Property Updates

Durable Medical Equipment

If you or someone in your party requires durable medical equipment such as shower chairs, crutches, or toilet seat risers, please contact the property. They'll be happy to provide a list of third-party vendors who may be able to assist you.

Amenity Status

The current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

  • Activities (On-Site)

  • Valet

  • Activity Center

  • Bicycle Rentals

  • Concierge

  • Fitness Center

  • Housekeeping

  • Movie Theater

Treat yourself to someplace special. Located steps from Boston Harbor, Marriott Vacation Club at Custom House, Boston, part of The Marriott Vacation Clubs™ City Collection, is the ideal vantage point to experience the rich history and all the modern-day delights of this iconic city.