Marriott’s Waikoloa Ocean Club

  • 69-275 Waikoloa Beach Dr, Waikoloa Beach
    Hawaii, United States, 96738

Face coverings may be required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.

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Face Coverings at Our Resorts

Resorts in the United States, USVI, and Puerto Rico

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Resorts Outside of the United States, USVI, and Puerto Rico

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Important Alerts

By order of the Governor of the State of Hawaii, effective August 5, 2021, face coverings are required for all owners and guests when in indoor public settings (including in all indoor common and public areas), with certain limited exceptions, and outdoor crowded settings (where more than 10 persons congregate), as well as where physical distancing is unable to be maintained. Please visit the links below for official information on the mandatory restrictions including facial covering requirements, etc.

Owners and guests planning a trip to Hawaii, including traveling between the Hawaiian Islands, should review current State of Hawaii and County government guidance (link provided below), as this information changes frequently and may vary from island to island.

Hawaii Pre-Travel Testing Program

Effective July 8, 2021, domestic travelers to Hawaii who have been fully vaccinated against COVID-19 in the United States are now able to bypass the state’s pre-travel testing and quarantine requirements.

For those travelers to Hawaii who do not meet the state’s requirements as domestic and fully vaccinated against COVID-19 in the United States, the state of Hawaii has a Pre-Travel Testing Program that provides an alternative to the mandatory 10-day quarantine in connection with travel into Hawaii if all pre-travel testing requirements have been met. It will be your kuleana (responsibility) to know the rules surrounding the Pre-Travel Testing Program and self-quarantine requirements and to abide by the rules imposed. PLEASE NOTE that a county may also require travelers five years and older to obtain a subsequent test after arrival into the state. Please review current government guidance often, as your travel plans could be affected.

Please visit the official state of Hawaii website for information on the Pre-Travel Testing Program and to review any local travel restrictions and testing requirements in place specific to the islands throughout Hawaii.

Required Online Travel and Health Questionnaire

All arriving passengers to Hawaii will be required to fill out a mandatory state of Hawaii online travel and health questionnaire. Save time during your arrival screening process by completing it online no more than 24 hours before you depart, and follow all pre-arrival procedures. For the current government guidance and to access the online travel and health questionnaire provided by the state of Hawaii, please visit Hawaii’s official tourism website.

COVID-19 HEALTH & SAFETY PLAN FOR OUR PROPERTIES

Official Information

Please visit the official State of Hawaii website for more information. 

David Y. Ige | Emergency Proclamations (hawaii.gov)

https://hawaiicovid19.com/

https://coronavirus-response-county-of-hawaii-hawaiicountygis.hub.arcgis.com/pages/travel

https://hawaiicovid19.com/wp-content/uploads/2021/02/SafeTravelsFacts_2-3-21.pdf

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and will result in a monetary penalty and/or imprisonment.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

General Property Updates

All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website.

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

  • Concierge

  • On-Site Convenience Store

Open with Social Distancing

  • Activities (On-Site)

  • BBQ Grills

  • Fitness Center

  • Hot Tub(s)/Spa(s)

  • Pool Bar/Grille

  • Pool Chairs

  • Pool(s)

  • Poolside Cabanas

  • On-Site Restaurant

  • Spa Services

Closed

  • Housekeeping (Daily)

Celebrate the ancient lore and breathtaking beauty of the Big Island. Surrounded by white sand beaches, clear blue waters and lush flora of Hawaii, this welcoming resort invites you to discover the splendor, history and culture of the Big Island.