The Ritz-Carlton Club®, St. Thomas

  • 6910 Great Bay, St Thomas
    Virgin Islands, 00802

Face coverings may be recommended or required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.

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Face Coverings at Our Resorts

Resorts in the United States, U.S. Virgin Islands, and Puerto Rico

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Resorts Outside of the United States, USVI, and Puerto Rico

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Official Information

Please note:  The recent U.S. Centers for Disease Control and Prevention order, requiring that all aircraft passengers arriving in the United States from a foreign country obtain a test for the Novel Coronavirus (COVID-19), does NOT apply to airline passengers arriving in the United States from the U.S. Virgin Islands and Puerto Rico.

However, there are currently travel restrictions in place when traveling to the U.S. Virgin Islands and Puerto Rico from the United States. Please refer to the websites below for the most current information.

Updated travel requirements took effect on Jun. 1, 2022. All domestic and international travelers are no longer required to complete the USVI Travel Screening Portal or present an approved green QR code to travel to the USVI. Please refer to CDC.gov to stay up to date on the current international travel requirements for the United States.

All International travelers over the age of 2 who are traveling to the USVI by air must submit a negative antigen (antigen) or NAAT (e.g., RT- PCR) COVID-19 test result and show proof of full vaccination status. Tests must be taken within 24 hours of travel to the USVI.

For the full list of COVID-19 testing requirements and exemptions, please visit:

CDC | Requirement for Proof of Negative COVID-19 Test or Documentation of Recovery from COVID-19
Homeland Security | Fact Sheet: Guidance for Travelers to Enter the U.S. at Land Ports of Entry and Ferry Terminals
USVI Update | Your Source of news from the U.S. Virgin Islands

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

General Property Updates

Check-out time is 10 a.m.

Construction Updates

The Ritz-Carlton Club, St. Thomas will be closed from September 7, 2022 through September 22, 2022 for a maintenance project.  No reservations will be accepted for this time period.

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

  • Concierge

  • Activities (On-Site)

  • BBQ Grills

  • Beach Services

  • Fitness Center

  • Fitness Class

  • Hot Tub(s)/Spa(s)

  • Housekeeping

  • Jogging Path

  • Kid's Club

  • On-Site Restaurant

  • Pool Bar/Grille

  • Pool(s)

  • Poolside Cabanas

  • Spa Services

  • Sports Courts/Playgrounds

Open with Social Distancing

  • Pool Chairs

  • Steam Room/Sauna

Nestled on 30 oceanfront acres alongside idyllic Great Bay, The Ritz-Carlton Club, St. Thomas is comprised of a small group of elegant plantation-style buildings situated along the powder white beach of Great Bay. It is a place to experience moments of dream-like island escape, perfected through the renowned service and amenities of The Ritz-Carlton.