Your Go-to Hub for Vacation Updates
Your vacations mean more than ever…Time away together, to replenish your spirits and explore this beautiful world. Our ongoing goal is to help you enjoy your best, most relaxing vacations possible.
On this site, you’ll find property information that may affect your stay. These operational updates reflect changing conditions – from applicable weather impacts and relevant maintenance projects to certain health measures and governmental mandates in response to communicable illnesses, such as the Novel Coronavirus (COVID-19).
Within this page there are a number of links to third-party resources to help keep you informed and up to date in connection with Novel Coronavirus (COVID-19) and any resulting operational changes for the resorts.
PROPERTY UPDATES
Know Before You Go
Certain property amenities and services may be closed, temporarily unavailable or limited during your stay. Leading up to your stay, please be sure to check Resort Updates often to see the status of amenities and services at individual vacation properties.
GENERAL INFORMATION
Emergency Preparedness and Response Teams
We stay abreast of, and respond to, changing conditions that may impact your vacation plans at our resorts – from applicable weather impacts and relevant maintenance projects to governmental mandates in response to communicable illnesses, such as the Novel Coronavirus (COVID-19). Our dedicated emergency preparedness and response teams remain focused on the safety and well-being of our Owners, Members, guests and associates.
Monitoring Health Guidelines
We follow guidelines from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and local health departments, as well as other governmental recommendations and requirements. In addition to our already rigorous cleaning protocols, we continue to work closely with industry and vendor leaders to stay abreast of any updates or new products and processes.
For the most current updates on governmental responses to any communicable illnesses, such as the Novel Coronavirus (COVID-19), along with other helpful tips and resources, please consult applicable governmental guidelines and visit the following third-party resources:
Vacation with Confidence
We continue to use hospital-grade disinfectants and maintain hand sanitizing stations throughout our properties. Our enhanced cleaning standards and other associate protocols complement our Owners, Members and guests’ own positive actions to stay healthy: washing hands thoroughly and consistently; covering a cough or a sneeze; avoiding unnecessary personal contact such as shaking hands; and avoiding public spaces — and refraining from travel — when not feeling well.
Please note: Certain communicable illnesses, such as the Novel Coronavirus (COVID-19), are highly contagious. We encourage you to take steps to mitigate your risk of contracting communicable illnesses, such as COVID-19, including following recommendations issued by the Centers for Disease Control and Prevention and the World Health Organization.