Sheraton Desert Oasis

  • 17700 North Hayden Road, Scottsdale
    Arizona, United States, 85255

Face coverings may be recommended or required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.

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Face Coverings at Our Resorts

Resorts in the United States, U.S. Virgin Islands, and Puerto Rico

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Resorts Outside of the United States, USVI, and Puerto Rico

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Important Alerts

Guests should be aware of the following:

Official Information

Face coverings may be required. To learn more, please see destination-specific information below for official information.

https://azdhs.gov/

https://www.scottsdaleaz.gov/

Cashless Resort

Limited cash is accepted at the Front Desk. Credit cards and room charges are the only acceptable forms of payment at other locations.

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and will result in a monetary penalty and/or imprisonment.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

  • Activities (On-Site)

  • BBQ Grills

  • Concierge

  • Fitness Center

    Open 24 hours a day and accessible with guest room key.
  • Hot Tub(s)/Spa(s)

    The whirlpool spa is open for up to eight (8) Owners and guests at a time. Outdoor Hot Tub is located on the main pool deck and is open daily from 8 a.m. to midnight.
  • Pool Bar/Grille

    The Splash Poolside Grille is open daily with a casual menu of food and drinks. Splash is a cashless operation, so we can only accept credit card or room charges. Please note that no outside alcohol may be brought into the pool area.
  • Pool Chairs

  • Pool(s)

    Open daily from 8 a.m. to midnight.

Closed

  • Activity Center

  • Kid's Club

  • Housekeeping (Daily)

  • On-Site Convenience Store

Escape to the picturesque beauty of the Sonoran Desert at Sheraton Desert Oasis Villas, Scottsdale. Our premium vacation ownership resort provides an excellent starting point for exploring Scottsdale and Southern Arizona – or for a quiet vacation by the pool. Our location makes it easy to access the superior dining and shopping in downtown Scottsdale and the Phoenix metro area, as well as Arizona’s many natural wonders, such as the famed Camelback Mountain. Our family-friendly resort, winner of TripAdvisor’s 2019 Certificate of Excellence, showcases two outdoor pools, one with a waterfall and a poolside bar and grill. Guests can find a tranquil retreat in our premium villas, each equipped with a kitchen or kitchenette, washer and dryer, separate living and dining areas, cozy bedding and an entertainment system. Be sure to finish off an unforgettable day in Scottsdale on your villa balcony, with a moment of desert serenity.