Marriott’s Shadow Ridge

  • 9003 Shadow Ridge Road, Palm Desert
    California, United States, 92211

Face coverings may be recommended or required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.

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Face Coverings at Our Resorts

Resorts in the United States, U.S. Virgin Islands, and Puerto Rico

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Resorts Outside of the United States, USVI, and Puerto Rico

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Official Information

Please visit the California Department of Public Health website for detailed recommendations on face coverings.

For travel guidance, including recommendations on testing and quarantine periods, please visit Travel - Coronavirus COVID-19 Response.

Cashless Resort

Limited cash is accepted at the Front Desk. Credit cards and room charges are the only acceptable forms of payment at other locations.

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

General Property Updates

Notice: This resort does not permit pets. However, service animals specifically trained to aid a person with a disability are welcome. Emotional support animals and comfort animals are not recognized as assistance or service animals under the law. Fraudulently representing a dog as a guide, signal or service dog is a crime under California Penal Code 365.7(a).

The Grill Restaurant at Shadow Ridge and Marriott Golf Academy are closed until further notice.

Tennis courts are open by reservation only, from 8 a.m. to 5 p.m. Court times can be reserved up to 48 hours in advance, for 1 hour per villa. To secure a reservation or for any additional information please dial ext. 2663.
Open play is available daily from 7 a.m. to 8 a.m. and 6 p.m. to 9 p.m. (first come, first served).
Tennis equipment is available for complimentary rental at the Mirage Activity Center.

Construction Updates

The resort will be undergoing street slurry throughout the entire resort in different phases from Sep. 6, 2022, through Sep. 19, 2022. This project will affect traffic and parking on the main road of the resort.

Multiple projects are underway at Marriott's Shadow Ridge through December 2022. The projects include preventative villa and public space maintenance. Various buildings are closed.

Tuesday, Sep. 6 through Thursday, Oct. 6, the Chuckwalla Pool will be undergoing a Landscape Enhancement. During this time, one side of Chuckwalla will be available for your enjoyment, as well as our Snakebites and Roadrunner Pools.

The Shadow Ridge Golf Course will be closed for overseeding from Oct. 3, 2022, through Oct. 28, 2022.

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Resort Shuttle will have limited service;
Oversized vehicles, RVs, and Trailers are not allowed on the resort grounds; and
Only two people per family allowed at check-in.

The fireplaces in the Villages complex have been turned off due to safety precautions. Our firepits on site continue to remain operational.

Open

  • Activities (On-Site)

  • Activity Center

    Mirage Activities Center open daily from 9 a.m. to 5 p.m.
  • BBQ Grills

  • Bicycle Rentals

  • Fitness Center

    Clubhouse Fitness Center open 24hrs. Enclaves Fitness Center is open daily from 7 a.m. to 9 p.m.
  • Golf Course (On-Site)

    Operational procedures:
    • • Golf shop hours of operation are from 6 a.m. to 1:30 p.m.
    • • Last tee time of the day is at 1 p.m.
    • • Bunker hours of operation are from 6 a.m. to 1 p.m. daily, with the beverage cart running from 9 a.m. to 3:30 p.m. daily (based on demand).

    The Marriott Golf Academy is currently closed.

    You must have a tee time in order to use the driving range.

  • Hot Tub(s)/Spa(s)

  • Kid's Club

  • Mini-Golf Course

  • Pool Bar/Grille

    The pool bars at Snakebites Pool and Chuckwalla Pool are open for takeout only from 11 a.m. to 5 p.m. daily.
  • Pool Chairs

  • Pool(s)

    The Chuckwalla Pool, Snakebites Pool, and Roadrunner Pool are all open for your enjoyment. There's a minimum height requirement of 48" to ride the Water Slide.

Open with Social Distancing

  • Concierge

  • Jogging Path

  • On-Site Convenience Store

    Limited hours are available.

Closed

  • Fitness Class

  • Housekeeping

  • On-Site Restaurant

Discover a desert oasis of infinite beauty and opportunity. At the desert’s edge with spectacular views of the Santa Rosa and San Jacinto mountains, this sophisticated resort invites you to a stylish and serene Palm Desert vacation.