Marriott’s Shadow Ridge

  • 9003 Shadow Ridge Road, Palm Desert
    California, United States, 92211
Face coverings are required  at all of our resorts worldwide. To learn more, see Face Covering Requirement.
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Mask Up, Vacation On

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Important Alerts

In accordance with guidance issued by the California Department of Public Health face coverings are required to be worn at all times by all persons in California when outside the home. For a list of exemptions and more information, please visit the California Department of Public Health’s website.

https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/guidance-for-face-coverings.aspx

While at the resort, please remember to maintain social distancing (6-feet or more from other Owners, guests and associates). The use of face coverings is required at all times at the resort when outside your villa, including at the pool areas when not in the water. Please avoid leaving your villa if during your stay you do not feel well.

Official Information

Please visit the official California Department of Public Health website for information on the recently updated Travel Advisory for the State of California, which provides, among other things, that Californians should avoid non-essential travel outside of California, to other states or countries, and strongly discourages non-essential travelers from other states and countries, regardless of COVID-19 vaccination status, from entering California, and provides that they should adhere to the quarantine procedures in the Travel Advisory, including testing and self-quarantining requirements. NOTE:  Non-essential travel includes travel that is considered tourism or that is recreational in nature. Further, the advisory provides that all persons arriving in or returning to the State of California from other states or countries should follow CDC travel guidance, get tested with a viral test 1-3 days before travel and any travelers who test positive or develop symptoms of COVID-19 should isolate and follow public health recommendations.

Please visit the state/local government websites below for more information.

https://covid19.ca.gov/travel/

https://covid19.ca.gov/

https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/COVID-19/Guidance-for-the-Prevention-of-COVID-19-Transmission-for-Gatherings-November-2020.aspx

https://coronavirus-response-city-of-palm-desert-cpd.hub.arcgis.com/

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

General Property Updates

Notice: This resort does not permit pets.  However, service animals specifically trained to aid a person with a disability are welcome. Emotional support animals and comfort animals are not recognized as assistance or service animals under the law. Fraudulently representing a dog as a guide, signal or service dog is a crime under California Penal Code 365.7(a).

Construction Updates

Multiple projects are underway at Marriott's Shadow Ridge beginning January 2021 to December 2021. The projects include preventative villa and public space maintenance. Various buildings are closed. The Grill Restaurant at Shadow Ridge and Marriott Golf Academy are closed until further notice.

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Resort Shuttle will have limited service;
Oversized vehicles, RVs, and Trailers are not allowed on the resort grounds; and
Only one person per family at check-in.

Open with Social Distancing

  • BBQ Grills

  • Concierge

  • Fitness Center

    The Fitness Centers are open from 9 a.m. to 5 p.m. daily with 25% limited capacity.
  • Golf Course (On-Site)

    The Marriott Golf Academy is currently closed. You must have a tee time in order to use the Golf Driving Range.
  • Jogging Path

  • On-Site Convenience Store

    Limited hours are available.
  • Pool Bar/Grille

    The Pool Bars at Snakebites Pool and Chuckwalla Pool are open daily from 11 a.m. to 6 p.m. The Pool Bars are open for take-out only.
  • Pool Chairs

  • Pool(s)

    • The Water Slide and Splash Pads are closed until further notice (subject to change);
    • Chuckwalla Pool is open daily from 9 a.m. to 9 p.m.
    • Roadrunner Pool (Near 3000 Building) is open daily from 9 a.m. to 6 p.m..
    • Snakebites Pool is open daily from 9 a.m. to 9 p.m.
    Starting Friday, March 19th, there will be three (3) daily pool sessions available to help ensure that local social distancing guidelines are met. During the registration process, Owners and guests will receive a colored wristband that will allow them to join their designated pool session. Depending on the color of your wristband you will be able to join the following pool sessions:
    • AM Pool Session: 9 a.m. to 1 p.m. – All pools
    • PM Pool Session: 2 p.m. to 6 p.m. – All Pools
    • Open swim session from 7 p.m. to 9 p.m. – Only at Snake Bites Pool and Chuckwalla Pool
  • Poolside Cabanas

  • Sports Courts/Playgrounds

Closed

  • Activities (On-Site)

  • Activity Center

  • Bicycle Rentals

  • Fitness Class

  • Hot Tub(s)/Spa(s)

  • Housekeeping (Daily)

  • Kid's Club

  • Mini-Golf Course

  • Movie Theater

  • On-Site Restaurant

  • Spa Services

Discover a desert oasis of infinite beauty and opportunity. At the desert’s edge with spectacular views of the Santa Rosa and San Jacinto mountains, this sophisticated resort invites you to a stylish and serene Palm Desert vacation.