The Westin Kā‘anapali Ocean Resort Villas

  • 6 Kai Ala Drive, Lahaina
    Hawaii, United States, 96761

Face coverings may be required. To learn more, please see destination-specific information below and reference our Face Covering Requirement information.

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Face Coverings at Our Resorts

Resorts in the United States, USVI, and Puerto Rico

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to your resort’s Property Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners and guests include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Resorts Outside of the United States, USVI, and Puerto Rico

As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts — even where not currently government-mandated and regardless of your COVID-19 vaccination status — in connection with health agency recommendations. Shared spaces where face coverings must be worn include the following:

  • Indoor public spaces and common areas
  • Lobbies
  • Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues
  • Fitness centers
  • Outdoor public spaces where social distance of 6ft/2m cannot be maintained 

Please Note:  The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old
  • Individuals with a health or medical condition that prevents them from wearing a face covering
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication
  • Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so

Important Alerts

Isolation and Quarantine Requirements

Effective Jan. 3, 2022, Hawaii’s Isolation and Quarantine Policy requires:

  • Those with a COVID-19 positive test result must isolate for minimum of 5 days and until symptoms are gone, and continue to wear a mask for 5 days after isolation.
  • Those with a known exposure to COVID-19:

    • If boosted or fully vaccinated within past 6 months (2 months for Johnson & Johnson single-dose vaccine recipients): no quarantine needed; wear a mask for 10 days, and get tested for COVID-19 on Day 5.
    • If not boosted or not fully vaccinated: quarantine for 5 days; wear a mask for 5 days after quarantine, and get tested for COVID-19 on Day 5.
  • Those with COVID-19 symptoms (even if mild symptoms) should stay home from work, school and other activities AND test as soon as possible if not already tested.


Other Requirements

Pursuant to the Maui County mayor’s Public Health Emergency Rules (originally issued Oct. 12, 2021), all individuals ages 12 years and older must present the following prior to entering a restaurant, bar or other food or social establishments, gyms, or fitness centers:

  • Proof of full vaccination AND government or school-issued identification matching the same name as the proof of vaccination.

IMPORTANT: Pursuant to Maui County’s Public Health Emergency Rules, prior to Jan. 24, 2022, “full vaccination” meant more than two weeks had passed since receiving the second dose in a two-dose COVID-19 vaccine or a single-dose COVID-19 vaccine authorized/approved by the U.S. Food and Drug Administration. Beginning Jan. 24, 2022, “full vaccination” will mean more than two weeks having passed since receiving the second dose in a two-dose COVID-19 vaccine or a single-dose COVID-19 vaccine authorized/approved by the U.S. Food and Drug Administration, and having received a booster vaccination, if eligible. Please see the Maui County Public Health Emergency Rules for full details.

Proof of full COVID-19 vaccination includes a completed vaccination card in original, photocopied, or digital form; the Hawaii SMART Health Card digital health pass; or other similar vaccination documentation from a healthcare provider.

Proof of a negative COVID-19 test result taken within 48 hours of entry into the premises, and identification bearing the same identifying information as the negative COVID-19 test, which must be an FDA approved or FDA EUA approved molecular or antigen test.

Individuals who previously tested positive for COVID-19 and have recovered may be allowed entry by providing the following:

  • Government or school-issued identification, plus
  • Written or electronic documentation as follows:
    • The COVID-19 test result, which MUST be:

      • A molecular test or antigen test

        • Processed by a Clinical Laboratory Improvement Amendment (CLIA) certified lab OR Department of Defense Clinical Laboratory Improvement Program (CLIP) lab with the name and CLIA/CLIP number of the lab clearly printed on the result; and
        • Dated no more than 90 days and no less than 11 days from the individuals’ departure date for Hawaii.
    • A medical provider letter, which MUST be:

      • Dated at least 10 days after the collection date of the positive test result;
      • Signed by a medical provider with the medical provider’s name and National Provider Identifier (NPI) clearly listed; and
      • Clearly written to indicate the individual is currently symptom free, or symptoms have resolved, or they are cleared to travel.

The emergency rules require reduced capacity for bars, restaurants, gyms and fitness centers, as well as modified operating hours for restaurants and bars, which may impact amenities’ operating hours at the resort.

If an individual does not have proof of full COVID-19 vaccination status, negative test result, or post-COVID 19 infection as outlined above, the emergency rules permit a restaurant to serve the individual in outdoor dining spaces or by take-out only.

By order of the governor of the state of Hawaii, effective Aug. 5, 2021, face coverings are required for all owners and guests when in indoor public settings (including in all indoor common and public areas), with certain limited exceptions. Please visit the links below for official information on the mandatory restrictions including facial covering requirements, etc.

Owners and guests planning a trip to Hawaii, including traveling between the Hawaiian Islands, should review current State of Hawaii and County government guidance (link provided below), as this information changes frequently and may vary from island to island.

Hawaii Pre-Travel Testing Program

Effective July 8, 2021, domestic travelers to Hawaii who have been fully vaccinated against COVID-19 in the United States are now able to bypass the state’s pre-travel testing and quarantine requirements.

For those travelers to Hawaii who do not meet the state’s requirements as domestic and fully vaccinated against COVID-19 in the United States, the state of Hawaii has a Pre-Travel Testing Program that provides an alternative to the mandatory 10-day quarantine in connection with travel into Hawaii if all pre-travel testing requirements have been met. It will be your kuleana (responsibility) to know the rules surrounding the Pre-Travel Testing Program and self-quarantine requirements and to abide by the rules imposed. PLEASE NOTE that a county may also require travelers five years and older to obtain a subsequent test after arrival into the state. Please review current government guidance often, as your travel plans could be affected.

Please visit the official state of Hawaii website for information on the Pre-Travel Testing Program and to review any local travel restrictions and testing requirements in place specific to the islands throughout Hawaii.

Additionally, please visit the official Maui County website for information on local travel restrictions and testing requirements for the island of Maui.

Required Online Travel and Health Questionnaire

All arriving passengers to Hawaii will be required to fill out a mandatory state of Hawaii online travel and health questionnaire. Save time during your arrival screening process by completing it online no more than 24 hours before you depart, and follow all pre-arrival procedures. For the current government guidance and to access the online travel and health questionnaire provided by the state of Hawaii, please visit Hawaii’s official tourism website.

As of May 4, 2021, all trans-Pacific travelers to Maui County participating in the state of Hawaii’s Safe Travels Program (in order to bypass the state of Hawaii’s mandatory 10 day quarantine upon arrival) will be subject to an additional rapid Novel Coronavirus (COVID-19) test upon arrival at the Kahului Airport. Travelers can pre-register for this test on the Maui Arrival Test Pre-registration website. For additional information on the post-arrival testing requirement, please visit the Maui County Travel Rules and Guidelines website.

COVID-19 HEALTH & SAFETY PLAN FOR OUR PROPERTIES

Official Information

Please visit the official state of Hawaii website for more information.

David Y. Ige | Emergency Proclamations (hawaii.gov)

http://hawaiicovid19.com/ 

https://www.mauicounty.gov/

https://hawaiicovid19.com/wp-content/uploads/2021/02/SafeTravelsFacts_2-3-21.pdf

Cashless Resort

There is no cash available at this resort and credit cards are the only acceptable form of payment.

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and will result in a monetary penalty and/or imprisonment.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

General Property Updates

All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website.

Construction Updates

Please note that The Westin Kā‘anapali Ocean Resort Villas South Pool will be closed for refurbishment from Sept. 7, 2022 to Oct. 31, 2022. During this time, The Westin Kā‘anapali Ocean Resort Villas North Pool, Pirate Ship, and Adult Pool are currently scheduled to remain open. Thank you for your understanding as we complete this required pool renovation upgrade.

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Reciprocal use of The Westin Nanea Ocean Resort Villas amenities is prohibited. Thank you in advance for your understanding and support of our efforts to mitigate the impact of COVID-19 at the resort. However, Food and Beverage charges are available between The Westin Kā’anapali Ocean Resort Villas and The Westin Nanea Villas.

Open with Social Distancing

  • Activities (On-Site)

  • BBQ Grills

  • Beach Services

  • Concierge

  • Fitness Center

    Effective Sept. 15, 2021, The North WestinWORKOUT® Fitness Studio will be closed. The South WestinWORKOUT Fitness Studio is open from 7 a.m. to 3 p.m. daily; guests must be fully vaccinated to reserve a one-hour time slot. Reservations may be made at any concierge desk. Upon arrival at the fitness studio door, guests must provide proof of vaccination and a government-issued ID, as per Maui County Public Health Emergency Rules.
  • Hot Tub(s)/Spa(s)

  • Jogging Path

  • On-Site Convenience Store

    Kai Ala Market (North Tower) is open from 6:30 a.m. to 8 p.m. Monday through Thursday and 6:30 a.m. to 9 p.m. Friday through Sunday. Pu'ukoli'i General Store (South Tower) is open from 8 a.m. to 8 p.m. daily.
  • On-Site Restaurant

    Auntie's Kitchen is filling carryout orders only. Table service is unavailable.

    Pūlehu, an Italian Grill is temporarily closed.

    Aunties Kitchen is now open daily from 8 a.m. to 5 p.m.:

    • Breakfast and Rise & Shine Happy Hour are available from 7:30 a.m. to 11 a.m.
    • Lunch is available from 11 a.m. to 2 p.m.
    • Happy hour is from 2 p.m. to 5 p.m. daily.
    • Dinner is available from 5 p.m. to 8 p.m.
    • Self-ordering is available.
    • Poolside service hours are from 10:30 a.m. to 5 p.m. daily.
    • Aunties Kitchen Menu

    For the safety of our associates, Owners, and guests, face coverings must be worn at all times, and may only temporarily be removed while actively eating or drinking. No bar stools will be available. Menus will be available via QR codes; disposable paper copies will be available upon request. Sanitizer stations will be available.

  • Pool Bar/Grille

    Pailolo Bar & Grill is filling carryout orders only. Table service is unavailable.

    Pailolo Bar & Grill is now open for lunch and dinner from 11 a.m. to 9 p.m. daily.

    • Lunch is available from 11 a.m. to 2 p.m.
    • Happy Hour is from 2 p.m. to 5 p.m. daily.
    • Dinner is available from 5 p.m. to 8 p.m.
    • Poolside Service Hours are from 11 a.m. to 6 p.m. daily.
    • Self-ordering is available.
    • Live entertainment will be available from 5 p.m. to 8 p.m. Monday through Wednesday.
    • Pailolo Bar & Grill Menu

    For the safety of our associates, Owners, and guests, face coverings must be worn at all times, and may only temporarily be removed while actively eating or drinking. No bar stools will be available. Menus will be available via QR codes; disposable paper copies will be available upon request. Sanitizer stations will be available.

  • Pool Chairs

    Pool chairs are arranged to meet social distancing requirements.
  • Pool(s)

  • Spa Services

    Monday - Friday 9 a.m. - 4 p.m. Sunday (Retail lobby only) 9 a.m. - 3 p.m.
  • Sports Courts/Playgrounds

  • Steam Room/Sauna

  • Valet

    Shuttle service is available on a modified schedule.
  • Poolside Cabanas

Closed

  • Activity Center

  • Bicycle Rentals

  • Fitness Class

  • Golf Course (On-Site)

  • Housekeeping (Daily)

    Towel and linen delivery is available upon request.
  • Kid's Club

  • Mini-Golf Course

  • Movie Theater

Maui’s gentle climate and fabled surroundings are ideal for your relaxing, yet invigorating vacation experience. Nestled between the shimmering Pacific Ocean and West Maui Mountains, this resort is your pristine surfside retreat on Maui’s beautiful North Kā‘anapali Beach.