Sheraton Vistana Villages

  • 12401 International Drive, Orlando
    Florida, United States, 32821

Important Alerts

Guests should be aware of the following:

Construction Updates

Sheraton Vistana Villages will be undergoing an enhancement project from April 27 through July 1, 2025. During this time, guests may experience limited obstructions if located around this building. Additionally, anticipate minor construction noise between 9 a.m. to 5 p.m.

  • Building 12 - April 27 through May 27, 2025
  • Building 13 - May 11 through June 3, 2025
  • Building 14 - May 18 through June 10, 2025
  • Building 15 - May 25 through June 17, 2025
  • Building 16 - June 1 through July 1, 2025

The St. Augustine Building 25 will be undergoing an enhancement project from Sept. 7 through Nov. 15, 2025. During this time, guests may experience limited obstructions and minor construction noise between the hours of 9 a.m. to 5 p.m. surrounding this building.

  • Floors 6 and 7, Sept. 7 through Oct. 5, 2025
  • Floor 5, Sept. 14 through Oct. 12, 2025
  • Floor 4, Sept. 21 through Oct. 19, 2025
  • Floor 3, Oct. 5 through Nov. 1, 2025
  • Floors 1 and 2, Oct. 18 through Nov. 15, 2025

The Key West Fitness Center will be undergoing renovations from May 19 through May 24, 2025. During this time, guests may experience limited obstructions around this building. Additionally, anticipate minor construction noise between the hours of 9 a.m. to 5 p.m.

The Bella Fitness Center will be undergoing an enhancement project from June 2 through June 7, 2025. During this time, guests may experience limited obstructions if located around this building and villas in the building. Additionally, anticipate minor construction noise between the hours of 9 a.m. to 5 p.m.

The Key West Recreation Center will be undergoing an enhancement project from Sept. 2 through Oct. 10, 2025. During this time, guest may experience construction noise and a view of construction fencing around the recreation center. Additionally, anticipate minor construction noise between the hours of 9 a.m. to 5 p.m.

The Marketplace will be undergoing an enhancement project from Sept. 3, 2025, through Oct. 9, 2025. During this time, guests may experience limited-view obstructions if located in this building. Additionally, anticipate minor construction noise between the hours of 9 a.m. to 5 p.m.

The St. Augustine Fitness Center will be closed for renovation from Sept. 22 through Sept. 26, 2025. During this time, guests may experience limited obstructions and minor construction noise between the hours of 9 a.m. to 5 p.m.

Cashless Resort

There is no cash available at this resort, and credit cards are the only acceptable form of payment.

Service Animal Policy

Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility.

Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.

General Property Updates

Package Handling Fee

A package fee of $10 per package applies to all guests and owners.

On-site parking is $25 daily per vehicle for all rental reservations. Parking fees are included for Owner stays and other vacation ownership package reservations.

Express check-out is available at this resort.

Oversized parking is not available at this resort.

Durable Medical Equipment

If you or someone in your party requires durable medical equipment such as shower chairs, crutches, or toilet seat risers, please contact the property. They'll be happy to provide a list of third-party vendors who may be able to assist you.

Amenity Status

The current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

  • Activities (On-Site)

  • Activity Center

  • BBQ Grills

  • Concierge

  • Fitness Center

    All Fitness Centers (St. Augustine, Key West, Bella) are open from 7 a.m. to 11 p.m. daily.
  • Fitness Class

    Only outdoor Fitness Classes are available at this time.
  • Hot Tub(s)/Spa(s)

    The Whirlpool Spas are open from 7 a.m. to 11 p.m. daily.
  • Housekeeping

  • Jogging Path

  • On-Site Convenience Store

    The Village Marketplace is open from 7 a.m. to 11 p.m. daily. The Bella Florida Boutique Giftshop is open from Wednesday to Sunday from 10 a.m. to 6 p.m.
  • On-Site Restaurant

    The Breeze Bar and Grill is open from 10 a.m. to 10 p.m. daily.
  • Pool Bar/Grille

    Key West Pool Bar is open Thursday thru Sunday from noon to 6 p.m. (Limited beverage offers only). Pirate's Cove Pool Bar is open from noon to 6 p.m. daily.
  • Pool Chairs

  • Pool(s)

    The Bella Pool, St. Augustine Pool, and Key West Villages Pool and spas are open from 7 a.m. to 11 p.m. daily. The St. Augustine Waterslide is open from 9 a.m. to 10 p.m.
  • Poolside Cabanas

    The Poolside Cabanas are open from 7 a.m. to 11 p.m. daily with social distancing limitations.
  • Sports Courts

    Open from 7 a.m. to 11 p.m. daily.
  • Steam Room/Sauna

    Bella Steam Room & Sauna is open from 7 a.m. to 11 p.m.
Retreat to our vacation ownership resort in Orlando, Florida. Sheraton Vistana Villages Resort Villas is ideally located on International Drive, minutes from the Walt Disney World® Resort and SeaWorld® Orlando. Take the International Drive I-RIDE Trolley from our resort to many of Orlando’s top attractions. Our resort offers premium amenities without resort fees. Find everything from a full-service restaurant and market to activity programs, spa services and sports facilities. Have fun in our St. Augustine pool with a pirate ship, water shoots and water cannon, or relax in our Bella pool, which features dramatic rock waterfalls and cabanas. Choose from a spacious one- or two-bedroom resort villa that accommodates as many as eight guests in up to 1,050 square feet of space. All our International Drive villas boast a fully equipped kitchen or kitchenette, a washer and dryer, a balcony or patio, complimentary Wi-Fi and Sheraton Signature Sleep Experience beds. Our Orlando resort is a destination in itself.