Marriott’s Waikoloa Ocean Club

69-275 Waikoloa Beach Dr, Waikoloa Beach
Hawaii, United States, 96738

Important Alerts Guests should be aware of the following: While we look forward to welcoming you, please be aware that the Hawaii Electric Company has notified us of periodic power outages that may impact our resort from time to time. These outages are part of the Public Safety Power Shutoff (PSPS) strategy that is being implemented across the island to proactively shutoff power to help prevent wildfires when certain conditions exist. The Hawaii Electric Company expects these precautions to remain in place on the Maui, Oahu, and Hawaii Islands for the foreseeable future. Due to these potential outages, owners and guests are advised to travel with any necessary items you may need in the event of a power outage. Please refer to the above Public Safety Power Shutoff (PSPS) link on how to prepare. As noted, these outages could occur at any time and may last for up to one to three days. Our front desk and pre-arrival teams will provide any additional information available that will be relevant for your stay.
Service Animal Policy Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment.