The Westin Lagunamar Ocean Resort
- Boulevard Kukulcán Km 12.5, Lt 18 Zona Hotelera, Cancun, Quintana Roo
Mexico, 77500
Important Weather UpdateBefore your departure, we wanted to make you aware of the possibility of inclement weather during your upcoming stay. Based on reports from the National Oceanic and Atmospheric Administration http://www.noaa.gov, the resort is under a tropical weather advisory. The management team is monitoring the approaching storm and preparing the resort. However, there is no change to the operating status of the resort at this time. We encourage you to actively monitor the current weather situation before you depart and check flight status through your airline carrier. Further updates on resort operating status will be provided on this page should weather conditions warrant. |
Construction UpdatesThe Westin Lagunamar Ocean Resort will commence a project to resurface the room corridors in buildings 1 to 7 from Aug. 4, 2024, through Nov. 30, 2024. This work will take place during daytime hours, and while we strive to minimize disruption, please expect construction noise and dust in the affected areas. We appreciate your understanding as we work to enhance the resort. |
Service Animal PolicyService animals that perform work or tasks are welcome at this resort, but family pets are not permitted. Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment. |
General Property UpdatesHOSPITALITY TAX AND ENVIRONMENTAL TAX The State of Quintana Roo assesses a hospitality tax that is due upon check-out: Studio Premium Villa: USD$5.74 per night Effective February 1, 2023, the State of Quintana Roo implemented an environmental and sanitation tax. This nightly tax of$76 MXN pesos up to $152 MXN pesos per room per day will be based on the type of villa occupied and billed in pesos directly to your folio. |
Amenity StatusThe current status of resort amenities and services is subject to change at any time. Please continue to check this website frequently for updates prior to your upcoming reservation. |
Open
Activities (On-Site)
Activity Center
BBQ Grills
Beach Services
Concierge
Fitness Center
Hot Tub(s)/Spa(s)
Housekeeping
Kid's Club
Mini-Golf Course
On-Site Restaurant
- Viento is open for lunch and dinner from 11 a.m. to 10 p.m.
- Duna Sports Bar is open for lunch and dinner from 11 a.m. to 11 p.m.
- Océano is open for breakfast from 7:00 a.m. to 11:30 a.m. and for dinner from 6:00 p.m. to 10:00 p.m.
Pool Bar/Grille
Pool Chairs
Pool(s)
Poolside Cabanas
Spa Services
Sports Courts
Steam Room/Sauna
Valet