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The Westin Resort and Spa, Cancun

Cancun, Mexico

Resort Status

Open with limited amenities and services currently in place.   


Even where not currently government-mandated, please note that face coverings are required in all indoor resort public areas and recommended in outdoor public areas. To learn more, see Face Covering Requirement.

Please visit for official information on the mandatory restrictions currently in effect at the resort, including, facial covering requirements, temperature checks, social distancing and other mandates for Owners and guests.

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Resort Amenities

The pool will be open with enhanced cleaning protocols and social distancing requirements (subject to change, based on the local government regulations announced weekly). Additionally, only Brisas Pool Bar and El Palmar Deli Market will be operating, both with a limited menu and social distancing requirements. The beach is currently closed.    

Daily environmental fee of 25.35 pesos will be added to room rate. Certain Bonvoy benefits do not apply at this resort.

Current Amenity & Service Status:

  • Activities (On-Site)
  • Concierge
  • Fitness Center
  • Fitness Classes
  • On-Site Convenience Store
  • Pool Bar/Grille
  • Pool Chairs
  • Pool(s)

  • Activity Center
  • BBQ Grills
  • Beach Services
  • Hot Tub(s)/Spa(s)
  • Housekeeping (Daily)
  • Jogging Path
  • Kid’s Club
  • On-Site Restaurant
  • Spa Services
  • Sports Courts/Playgrounds
  • Steam Room/Sauna

The status of resort amenities and services is subject to change at any time.

Last modified: September 18, 2020

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