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The Westin Lagunamar Ocean Resort

Cancun, Mexico

Resort Status 

Open with limited amenities and services currently in place.   

Important

Even where not currently government-mandated, please note that face coverings are required in all indoor resort public areas and recommended in outdoor public areas. To learn more, see Face Covering Requirement.

Please visit https://reactivemosq.roo.gob.mx/ for official information on the mandatory restrictions currently in effect at the resort, including, facial covering requirements, temperature checks, social distancing and other mandates for Owners and guests.

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Resort Amenities

The pool and beach areas are currently open with enhanced cleaning protocols and social distancing requirements (subject to change, based on the local government regulations announced weekly). Additionally, only Viento restaurant and Tierra Deli Market are operating, both with a limited menu and social distancing requirements.   

Daily environmental fee of 25.35 pesos will be added to room rate. Certain Bonvoy benefits do not apply at this resort.

Construction Update

The Zero Entry Pool will be undergoing resurfacing from August 15 to September 30, 2020. The other pools/amenities will remain open during this time.

Current Amenity & Service Status:

  • Activities (On-Site)
  • Activity Center
  • BBQ Grills
  • Beach Services
  • Concierge
  • Fitness Center
  • Fitness Classes
  • Mini-Golf Course
  • On-Site Convenience Store
  • On-Site Restaurant
  • Pool Chairs
  • Pool(s)
  • Poolside Cabanas
  • Valet

  • Hot Tub(s)/Spa(s)
  • Housekeeping (Daily)
  • Kid’s Club
  • Pool Bar/Grille
  • Spa Services
  • Sports Courts/Playgrounds
  • Steam Room/Sauna

The status of resort amenities and services is subject to change at any time.

Last modified: September 18, 2020

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